AI agent · New

Your center answers on WhatsApp, even after hours

An AI assistant answers your center's WhatsApp: it answers questions with your information, checks classes and manages bookings with the same rules as your app. When a person is needed, it hands the conversation over.

MT
Your centerWhatsApp Business
Hi, is there a spot tomorrow afternoon for pilates?
AI agentTomorrow at 6:00 pm there are 3 spots left in Mat pilates. Shall I book one for you?
Yes, book meAnother time
Yes, book me
AI agentDone. You're booked for tomorrow at 6:00 pm. If you can't make it, let me know beforehand and I'll cancel it.
What it can do for you
Answer questionsCheck schedulesBook and cancelChange classesCreate appointmentsCapture leadsHand over to your team

It looks after your clients. You decide how far.

Each action is switched on separately, so the agent only does what you want.

Answers with your information
Opening hours, holidays, services and, if you allow it, prices. It can read your website to fill this in.
Checks classes and spots
Tells clients which classes run on a given day and how many spots are left.
Books, changes and cancels
With the same rules as your app, always asking for confirmation with buttons.
Appointments with professionals
Suggests slots that make good use of the schedule. Only if you switch it on.
Captures new contacts
It can register first-time contacts and add them to your sales pipeline.
Hands over the conversation
Creates an alert in the CRM and stops replying when someone from your team answers.
Three reply modes
AI, auto-reply with a fixed message, or off. Change it whenever you want.
Spending under control
Monthly spending limit and a maximum number of replies per client per day.
MT
Your centerWhatsApp Business
Can you move my Thursday class to Friday?
AI agentOn Friday at 9:00 am there's a spot in Functional training. Shall I move your Thursday booking to that class?
Confirm changeNo
Bookings on WhatsApp

Your clients book without opening the app

The agent checks classes in real time and applies the same conditions as your app: spots, cancellation deadlines and the client's packs. Before making any change, it asks for confirmation.

  • Available classes for any day
  • The client's bookings at a glance
  • Confirmation with buttons before booking or cancelling
  • It only cancels within the deadline and without penalty
  • If the client has no pack, it explains how to buy one in the app
See it in a demo
CRM · Alerts
Laura M.
Asks about corporate rates
For the team
Carlos R.
Booking handled by AI
Solved
Marta G.
Reception is replying
AI paused
Always with your team

It knows when to step back

If a question isn't one for the AI, it creates an alert in the CRM for your team. As soon as someone from the center replies in the conversation, the agent steps aside.

  • CRM alert for the team
  • Automatic silence when a person replies
  • Actions you switch on one by one
  • Monthly spending limit per center
  • Conversations visible in the panel's WhatsApp inbox
See it in a demo

Your center trains too

MomentoTraining brings together your client app, your team app and your management panel in one platform with your brand. Talk to our team and we'll show you how it works in your center.

Book your free demo
Frequently asked questions

Your questions about the AI agent

Your center's WhatsApp, connected through Meta's official API. Your clients message you as usual and don't need to install anything.

No. It books, changes and cancels classes, but it doesn't sell. If a client has no pack, it tells them how to buy one in your app.

It alerts your team in the CRM. As soon as someone from the center replies, the agent stops answering in that conversation.

Yes. There's a monthly spending limit and a maximum number of replies per client per day, so usage never gets out of hand.

Yes. The agent runs on MomentoTraining's WhatsApp integration, which you connect from the panel with your own number.

Want to set it up? Read the step-by-step guide in our Help Center →