Your privacy matters to us. MOMENTOTRAINING, as the data controller of this website www.momentotraining.com, wants to offer you the greatest legal guarantees regarding your privacy and to explain, as clearly and transparently as possible, everything relating to the processing of personal information within this website. This privacy policy was last updated on 03/07/2026.
This Privacy Policy applies to the website www.momentotraining.com and to the Momento Training mobile application, in relation to the personal data obtained through both services. It does not apply to the information collected by third parties on other websites or applications, even if these are linked from our services.
MOMENTOTRAINING has adapted this website to the requirements of Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD, also known as the “new LOPD”), and also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE).
Users provide their personal data through the website’s contact form. Personal data is also collected outside this website by email.
At MOMENTOTRAINING we process the information provided by interested parties for the following purposes, based on consent or a pre-contractual relationship:
There are other purposes for which we process your personal data: to ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website guarantee the confidentiality of the personal data it collects, as well as to support and improve the services offered by this website.
Other non-identifying data is also collected through certain cookies that are downloaded to the user’s computer when browsing this website, as detailed in the cookie policy.
MOMENTOTRAINING does not sell, rent or transfer personal data that could identify the user, nor will it do so in the future, to third parties without prior consent.
As a user, you are solely responsible for the truthfulness and accuracy of the data you send us, releasing MOMENTOTRAINING from any liability in this regard. The user guarantees and is responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertakes to keep it duly updated.
The user declares that they have been informed of the conditions on the protection of personal data, accepting the processing by MOMENTOTRAINING in the manner and for the purposes indicated in this privacy policy.
In accordance with the LSSICE, MOMENTOTRAINING does not engage in SPAM practices, and therefore does not send commercial emails electronically that have not been previously requested or authorised by the User.
We do not process specially sensitive data, only that which is necessary to provide the contracted or requested service and the enquiry or demo. The personal information we collect and process includes the following data:
If you are a client, your data will be kept for the duration of the contractual relationship. If you are a contact, for the time it takes to resolve your request. In the case of quotes, for one year. The retention periods for cookies are detailed in the Cookie Policy.
We also retain your data to comply with the requirements of applicable law, prevent unlawful actions, resolve disputes and other actions permitted by law, that is, for the legally required periods. Once the processing of your data is no longer necessary, we will delete and/or block it in accordance with our data retention and deletion policy and the legal limitation periods in accordance with current regulations. Once these periods have elapsed, we will destroy your data.
The data associated with the user’s account will be kept while the account remains active and for the time necessary to provide the services contracted or requested through the application. When the user requests the deletion of their account, MOMENTO TRAINING will delete or anonymise the personal data associated with that account within a reasonable period and, in any case, in accordance with applicable regulations, except for data that must be kept blocked during the legally required periods to meet legal, tax, accounting, security, fraud-prevention or claim-defence obligations.
The application may retain technical data necessary for its operation, such as device or installation identifiers, notification tokens, access logs, location data associated with check-in or check-out, and usage data strictly necessary for the security and provision of the service. This data will be kept only for the time necessary for the purposes described or for the applicable legal periods. Once these periods have elapsed, it will be securely deleted or anonymised.
The legal basis for processing the data provided is consent or the pre-contractual relationship.
When browsing the website, non-identifiable data may be collected, which may include IP addresses, (approximate) geographic location, a record of how our services and sites are used, and other data that cannot be used to identify the user. Non-identifying data also includes data related to your browsing habits through third-party services detailed in the cookies section.
We use this information to analyse trends, administer the site, track users’ movements around the site and to compile demographic information about our user base as a whole.
MOMENTOTRAINING undertakes to use and process users’ personal data while respecting its confidentiality and to use it in accordance with its purpose, as well as to comply with its obligation to store it and adopt all measures to prevent alteration, loss, unauthorised processing or access (such as the HTTPS protocols we use), in accordance with the provisions of current data protection regulations.
MOMENTOTRAINING cannot guarantee the absolute impregnability of the Internet and therefore the breach of data through fraudulent access to it by third parties.
Confidentiality of processing. MOMENTOTRAINING will ensure that any person authorised by our company to process the client’s Data (including its staff, collaborators and providers) is under the appropriate obligation of confidentiality (whether a contractual or legal duty).
Security incident response. In cases where it is applicable under the GDPR, MOMENTOTRAINING, upon becoming aware of a Security Incident, must notify the Client without undue delay and provide timely information related to the Security Incident as it becomes known or when the Client reasonably requests it.
The MOMENTOTRAINING website may provide access to other websites, informing you that by clicking on these links you will be redirected to a page for which MOMENTOTRAINING is not responsible. You should be aware that the owners of these websites external to MOMENTOTRAINING may collect, use or transfer your Personal Data under different conditions and terms, and we recommend that, when you contact one of these websites, you check its privacy policy, general terms of use or the use it may make of its cookies, since we cannot control the way in which those websites use the personal information you disclose.
MOMENTOTRAINING informs you that it will entrust processing tasks to third parties in accordance with the GDPR, requiring the processor to comply with all data protection guarantees, specifically the hosting and web management service provider, or others that comply with such guarantees. All the utilities offered by third parties are strictly necessary for the development of our services and have been selected based on compliance with the rights we preserve on this website.
The following companies will have access to the personal information necessary to carry out their functions as data processors, but may not use it for other purposes. In addition, they must process the personal information in accordance with this Privacy Policy and applicable data protection legislation. More information in the “Cookies” section.
You may exercise, free of charge, the rights granted to you by the GDPR.
Anyone has the right to withdraw consent, to request access to the personal data concerning them, to request its rectification or deletion, to request the limitation of its processing, to object to its processing (if there is public interest or legitimate interest) and/or the right to portability. In all cases you may exercise your rights by email addressed to david@momentosolutions.com, indicating the reference “Data Protection”. The request must include: name, surname and, if it is necessary to prove your identity, a copy of your ID may be requested; the request specifying your petition; and the address for notification purposes. You may also contact our Data Protection Officer at dpd@momentosolutions.com. Anyone may file a complaint with the Spanish Data Protection Agency through the website www.aepd.es if they consider that their rights have not been satisfied.
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